Shipping policy

Bunpe Shipping Policy

At Bunpe, we are committed to providing an exceptional shopping experience for our customers in the United Kingdom and Australia, including clear and straightforward shipping policies. We offer free shipping on all orders within the United Kingdom and Australia. At this time, we only ship to the United Kingdom and Australia. We do not offer shipping to other international destinations.

Delivery Times

Below are the estimated delivery times for all packages. Orders placed after the cutoff time will be processed the next business day, which may add an extra day to the delivery estimate. Once your order is processed, it will be shipped by one of our trusted carriers.

Country Order Cutoff Time Order Handling Time Transit Time Estimated Delivery Time
United Kingdom 5:00 PM (GMT) 1 to 2 business days (Mon-Fri) 6 to 8 business days (Mon-Fri) 7 to 10 business days
Australia 5:00 PM (GMT) 1 to 2 business days (Mon-Fri) 6 to 8 business days (Mon-Fri) 7 to 10 business days

Carrier Services

We partner with the following reliable carriers for deliveries within the United Kingdom and Australia:

  • Royal Mail (UK)

  • DPD (UK)

  • Australia Post (Australia)

  • StarTrack (Australia)

  • Toll (Australia)

  • UPS (Global)

  • FedEx (Global)

Shipping Costs

  • Free Shipping: All orders qualify for free shipping, with no minimum order requirement.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package's journey on our Track My Order page.

Questions?

Visit our Frequently Asked Questions page.

Store Name: Bunpe

Email: support@bunpe.com

Phone: +46727260017

Head Office:
Kvarngatan 62,
24138, Eslöv, Sweden

Customer Service Hours:

Monday to Friday: 9:00 AM - 5:00 PM (GMT+00:00 Greenwich Mean Time)

We do our best to reply to your e-mail within 1-2 business days.